Shipping policy
Shipping Policy
At SALS CLOTHING (accessible at salsclothing.shop), we are pleased to offer Free Standard Shipping on all orders delivered to the United Kingdom, Europe, and Australia.
Handling & Processing Time
* Handling Time: All orders are processed, verified, and dispatched within 1 to 3 business days (Monday – Friday, excluding UK bank holidays).
* Orders placed on weekends or bank holidays will be processed on the following business day.
Estimated Transit Times
* United Kingdom: 5 – 9 business days
* Europe: 6 – 12 business days
* Australia: 7 – 14 business days
Please note: Estimated delivery windows begin from the date of shipment. Customs inspections or severe weather may occasionally cause minor transit delays.
Order Tracking
As soon as your package has shipped, you will receive an automatic dispatch email with your carrier tracking details. Please allow 24 to 48 hours for the carrier system to update the tracking telemetry online.
Damaged, Lost, or Missing Shipments
Please inspect your parcel upon arrival. If your parcel arrives damaged or fails to deliver within the stated timeframe, contact our customer desk within 48 hours of expected delivery so we can investigate and arrange an immediate replacement or full reimbursement.
Contact Information:
* Trading Name: SALS CLOTHING
* Website: salsclothing.shop
* Address: 34A Penrhiwceiber Road, Mountain Ash, Wales, CF45 3SP, United Kingdom
* Email: Contact@salsclothing.shop
* Phone: +44 7868 257670